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Business Analyst Consultant

  • On-site
    • Riyadh, Riyadh Province, Saudi Arabia
  • Service Design

Job description

We are seeking a highly motivated and analytical Business Analyst Consultant to join our Service Design department at HUED. The ideal candidate will play a critical role in analyzing and improving business processes, gathering and documenting requirements, and contributing to data-driven decision-making.

Job requirements

Key Responsibilities

  • Gather, analyze, and document business requirements.

  • Build and draw business process maps, diagrams, and workflows.

  • Translate stakeholder needs into clear, actionable requirements.

  • Oversee the implementation of business requirements and validate documentation.

  • Analyze current processes, identify gaps, and propose improvements.

  • Utilize journey and process mapping tools for workflow optimization.

  • Define functional and technical requirements in collaboration with business and IT teams.

  • Conduct data analysis and create reports for strategic decision-making and performance tracking.


    Qualifications & Skills

    Education & Experience:

    • Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.

    • 2–3 years of experience as a Business Analyst or similar role.

    • Experience in software development, process improvement, or data-driven projects.

     

    Technical Skills:

    • Proficiency in BRD, FRD, user stories, and use cases documentation.

    • Experience with modeling tools (e.g., Microsoft Visio, Lucidchart).

    • Familiarity with SQL and tools like Excel, Power BI, Tableau.

    • Understanding of SDLC and Agile (Scrum, Kanban).

    • Experience using tools such as JIRA, Confluence, Trello.

    Business & Analytical Skills:

    • Strong problem-solving and analytical thinking.

    • Ability to convert business needs into clear technical documentation.

    • Basic knowledge of public service or related domains.

    Communication & Interpersonal Skills:

    • Excellent verbal and written communication.

    • Strong presentation skills and attention to detail.

    • Team collaboration across QA, developers, and stakeholders.

    Preferred (Optional):

    • UAT or QA testing experience.

    • CBAP, CCBA, or Agile BA certifications.

    • Exposure to ERP/CRM/custom systems is a plus.


    Languages:

    • Fluent in Arabic and English

     

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