Digital Project Manager

We’re looking for a Senior Project Manager to orchestrate complex user experience (UX) and software/platform development projects—from initial planning to final deployment. You’ll steer cross-functional teams (designers, developers, strategists) toward delivering groundbreaking solutions that blend functional excellence with the joyful experiences HUED is known for. If you thrive in a creative, fast-paced environment where innovation and user-centric design fuel every initiative, we want you on our team.

Key Responsibilities

1. Project Definition & Planning

○ Collaborate with stakeholders to establish project goals, scope, and deliverables, ensuring alignment with HUED’s user-centric design ethos and client needs.

○ Construct detailed project roadmaps, integrating UX/UI tasks, development milestones, and resource allocation.

2. Complex Project Coordination

○ Oversee multiple, concurrent digital initiatives, ranging from large-scale platform builds to specialized UX revamps.

○ Lead cross-functional teams—including Graphic Designers, UX Researchers, Service Designers, and Developers—to ensure synergy in user flows, technical architecture, and creative direction.

3. Risk Management & Proactive Issue Resolution

○ Identify potential project risks (resource shortfalls, scope creep, timeline conflicts) and develop proactive mitigation strategies.

○ Implement robust project controls—weekly status updates, risk logs, change management protocols—to keep efforts on track.

4. Stakeholder & Client Engagement

○ Serve as the primary point of contact for clients, fostering clear communication on requirements, timelines, and emerging challenges.

○ Conduct regular project briefings with senior leadership and external stakeholders, articulating both technical progress and user-centric outcomes.

5. Agile & Traditional PM Methodologies

○ Champion Agile, Scrum, or Waterfall approaches as best fits the project, ensuring smooth sprints or phases that respect quality, collaboration, and speed.

○ Facilitate sprint planning, retrospectives, or steering committee meetings to maintain momentum.

6. Quality Assurance & Delivery

○ Coordinate testing protocols (usability tests, QA cycles, code reviews) to confirm solutions meet high design and technical standards.

○ Validate that final deliverables align with HUED’s hallmark of joyful user experiences and deliver measurable value to clients.

7. Continuous Improvement & Innovation

○ Refine internal project management processes, adopting new tools and methodologies to enhance speed, transparency, and communication.

○ Encourage a culture of creative problem-solving, ensuring that each lesson learned feeds future project success.

8. Managing Profitability

○ Track and manage project budgets.

○ Export COCs and invoices on time.

○ Track and follow up on invoices collections.

Qualifications & Skills

1. Educational & Experience Background

○ Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Business, or related field. Advanced degrees/certifications are a plus.

○ 4-5 years of proven experience managing complex digital and software development projects, ideally at an agency, tech firm, or consulting environment.

○ Proficiency in both Arabic and English

2. Technical Proficiency

○ Solid understanding of software development life cycles (SDLC), code deployment pipelines, and IT infrastructure basics.

○ Familiarity with UX/UI design processes—wireframing, prototyping, usability testing—and integrating these into technical builds.

○ Proficient in project management tools (Jira, Trello, MS Project) and comfortable in adopting new platforms.

3. Methodological Agility

○ Skilled in Agile/Scrum (sprint planning, backlog management) and traditional Waterfall methods, able to pivot approaches per project context.

○ Experience in risk and change management—planning for contingencies and adapting scope without compromising quality.

4. Leadership & Communication

○ Confident in leading cross-functional teams, uniting creative thinkers and technical specialists under a shared vision.

○ Able to translate complex development tasks into stakeholder-friendly updates, bridging business needs with user-centered design.

○ Calmness under pressure—able to defuse tension, quickly address crises, and keep the team focused on solutions.

5. Stakeholder Management

○ Demonstrated success partnering with high-profile clients, including government or enterprise-level engagements.

○ Adept at managing expectations, ensuring clarity on deliverables, timelines, and budgets.

6. Strategic & Proactive Mindset

○ Thrives on solving complex project challenges, preempting issues before they escalate.

○ Eager to explore emerging technologies (AI, automation, advanced analytics) to keep HUED’s projects at the cutting edge.

7. Industry Certifications

○ PMP, PRINCE2, or Scrum Master certifications are advantageous, reflecting a solid foundation in project management best practices.